Frequently Asked Questions

Tell me briefly about your business, what you want the website to achieve, and any features or examples you have in mind. That's enough to get the conversation started.

I usually respond within 24 hours on business days.

Yes. I work remotely with clients worldwide using email, video calls, and online collaboration tools.

I work with both businesses and private individuals, provided the project fits the services I offer.

Of course. You can discuss your idea, ask questions, and explore your options before making any commitment.

Yes. The initial consultation is free and gives us a chance to discuss your goals, requirements, and the best approach for your project.

Tell me about your business, goals, and the website you need. We'll discuss your requirements and determine the right approach for the project.

You'll receive a clear proposal covering the agreed project scope, price, timeline, and what's included. Once you approve the proposal, the initial payment becomes due.

A 50% initial payment confirms the project and reserves development time. Design and development begin after the payment has been received and the required project materials are ready.

I create the website according to the approved project scope, including the visual design, while keeping you updated and giving you opportunities to provide feedback.

You'll review the completed website and have up to two rounds of minor revisions within the approved project scope.

Once the agreed work has been completed and approved, the remaining 50% balance becomes due before final launch or handover.

Once the final balance has been paid, the website is optimized, tested, connected to your domain, and launched.

Most business websites take 1–3 weeks once the required content is ready. The timeline includes design and development, content refinement, SEO setup, performance optimization, responsive testing, link and form checks, and final quality assurance before launch.

Yes. If you need an online presence quickly, a basic landing page can often be launched within 1–3 business days, provided the essential content is ready and scheduling allows. The remaining pages, content, optimization, and additional functionality can then be completed as the project continues.

Development begins once the proposal has been approved, the initial payment has been received, and at least 80% of the required content, such as text, images, and your logo, is ready.

I can plan the project in advance, but development begins once at least 80% of the required content is ready. This keeps the project moving efficiently and prevents unnecessary delays.

Yes. Basic refinement of client-provided content is included with website projects. If you don't have prepared text or suitable visuals, I can also create website copy and graphical content as additional services.

After final payment, you own the completed website and the project-specific work created for your business in its finished, production-ready form. Reusable templates, components, development systems, tools, and other pre-existing intellectual property of STRIVE Digital Services remain the property of STRIVE Digital Services.

If you cancel after work has begun, payments for completed work are non-refundable and any completed work that has become payable remains due. Work that has not yet been performed is cancelled and will not be charged.

If the complete content, materials, feedback, or approvals required to continue the current project stage are not provided within 14 consecutive days of being requested, the project is placed on hold and the reserved development time is released. Partial submissions that are insufficient to continue the work do not reset this period. Completed work remains payable, while work that has not yet been performed is paused and is not charged.

Yes. Requests that add new pages, sections, functionality, integrations, or other work outside the agreed project scope are treated as additional work. Any effect on the project price or timeline will be discussed and approved before the additional work begins.

Yes. A paused project can be reactivated subject to current availability. The reactivation fee is 10% of the total project price.

Project files and working data are guaranteed to be retained for 30 days from the date the project is placed on hold. During this period, the project can be reactivated subject to current availability and the applicable reactivation fee.

After the 30-day retention period, the project may be closed and continued storage of project files and working data is no longer guaranteed. Completed work remains payable, while work that has not been performed is cancelled and will not be charged.

Yes. Extended storage can be arranged before the standard 30-day retention period expires. The fee is 10% of the total project price for each additional month. Extended storage preserves the project files but does not reserve development time. Reactivation remains subject to current availability and the applicable reactivation fee.

Payments are accepted exclusively by bank transfer to the business account of STRIVE Digital Services.

No. Standard website projects are typically divided into two payments: 50% before work begins and 50% upon completion and approval, before final launch or handover.

Yes. Larger or more complex projects can be divided into milestone payments, such as 40% before work begins, 30% at an agreed development milestone, and 30% upon completion.

The initial payment confirms the project, reserves development time, and covers work performed during the first stage of the project.

The remaining balance is due upon completion and approval of the agreed work and must be paid no later than 14 days after project completion. Final launch or handover takes place once the balance has been paid.

Before work begins, you receive a clear project scope, agreed price, payment schedule, and the appropriate payment documentation.

If your project requires premium plugins, stock images, paid services, specialized hosting, or third-party subscriptions, you'll know about them before we begin. There are no hidden fees.

No. Domain registration and renewal are separate from hosting and are charged according to the selected domain extension and registrar. You can purchase and manage the domain yourself, or STRIVE Digital Services can arrange the purchase on your behalf. Any domain cost is confirmed before purchase.

Yes. Standard static website packages include the first year of STRIVE static hosting, maintenance, and CMS access. After the first year, CMS access continues as part of the active STRIVE static hosting and maintenance plan at no extra cost.

Yes. The completed static website can be delivered for compatible third-party hosting. The website works independently, but the handover does not include STRIVE CMS or the original development environment.

Depending on the website, you can edit text, images and links; manage pages, blog posts, news, products, prices and visibility; use live preview and version history; import or export product data by CSV; manage multiple languages, scheduled sale prices, featured products, display order, and content categories; then save, review, and request publication.

Yes. STRIVE CMS is an optional editing tool. If the website moves to compatible hosting elsewhere, the public website continues to work, but CMS access and STRIVE static hosting services end.

Yes. Standard static website packages include the first year of STRIVE static hosting, technical maintenance, and STRIVE CMS access. Advanced web solutions use a hosting and care plan based on their technical requirements.

Yes. You can purchase the domain yourself, or STRIVE Digital Services can arrange the purchase on your behalf. If you already own a domain, it can be transferred or connected. Domain registration and renewal are not included in the hosting price.

Yes. You receive the completed production build for compatible third-party hosting. The website continues to work, but STRIVE CMS access, hosting, monitoring, backups, maintenance, and the original development environment are not included after transfer.

No. Standard static website packages include the completed production build, not STRIVE's reusable templates, components, development structure, internal tools, or other pre-existing intellectual property.

Possibly. Portability depends on the application's technology, database, integrations, licenses, and infrastructure. Hosting and handover requirements are agreed before development begins.

Responsibility for hosting, backups, uptime, security, deployment, recovery, and future maintenance passes to you or your chosen provider. STRIVE CMS access ends when the website leaves STRIVE static hosting.

The combined plan includes managed hosting, SSL, backups, uptime monitoring, hosting configuration, technical maintenance, hosting support, and STRIVE CMS at no extra cost. Standalone static hosting without maintenance is not offered.

Depending on the application, care can include managed infrastructure, application and database backups, security and uptime monitoring, runtime and dependency updates, infrastructure maintenance, production issue investigation, and hosting support.

Hosting-related issues covered by the active care plan are handled without an additional charge. Problems caused by third-party services, client changes, new functionality, or work outside the agreed maintenance scope are quoted separately.

Supported content can be edited through STRIVE CMS. Manual small content and structural tweaks are available as a separate paid service only while an active maintenance plan is in place.